Directory

The town uses an automated phone answering system due to limited staffing. It is the most cost-effective way to direct citizens' calls for service. Please be aware that the town receives a high volume of calls and that the phone system is set up to prevent you from receiving a busy signal. If the extension you are calling is busy, you will be forwarded to the extension’s voice mail. Please leave your name and number, and your call will be returned as soon as possible.
Office Hours — All offices are open from 8 a.m. to 5 p.m. weekdays. The Water/Sewer Billing and Collections Office remains open until 6 p.m. on the 25th of each month. If the 25th falls on a weekend or holiday, the office will remain open until 6 p.m. the next work day.
Holiday Closings — The Town of Hillsborough observes the following holidays. Offices will be closed on these dates.
2008 Office Closings
Emergency Service Requests — Water line breaks and similar emergencies should be reported immediately to the Water/Sewer Billing and Collections staff at 732-2104 between 8 a.m. and 5 p.m. Monday-Friday or at 732-3621 after hours, weekends and holidays.
Work Orders — New trash cans, leaf pickup and similar requests should be made via the Work Order Voice Mailbox at 732-2104 Ext. 222 or the Work Order E-mail. The mailbox is monitored twice per day, and you will be contacted or have the item addressed within two business days. Please remember to leave a name, address, phone number and specific message about the service you need.
TOWN HALL — 919-732-1270
Town Clerk/Director of Administration and Human Resources Ext. 71
Utilities Analyst Ext. 72
Senior Planner Ext. 73
Planner Ext. 74
Town Engineer/Utilities Director Ext. 75
Fire Marshal/Emergency Management Coordinator Ext. 76
Assistant Town Manager/Public Works Director Ext. 77
Public Works Supervisor Ext. 78
(recycling bins; collection of trash, leaves/brush and bulk items; cemetery; and stormwater)
Assistant Public Works Supervisor Ext. 79
Town Manager Ext. 80
Safety and Risk Management Officer Ext. 81
Public Information Officer Ext. 82
Town Cemetery Administration Ext. 83
Occupational Health Nurse Ext. 84
Code Enforcement Officer Ext. 85
Planning Director Ext. 86
TOWN HALL ANNEX — 919-732-2104
Mayor Ext. 233
Finance Director Ext. 227
Accounts Payable Ext. 234
Business Licenses Ext. 240
Food and Beverage Tax Ext. 240
New Water Service Ext. 223
Water/Sewer Billing and Collection Ext. 225 (Call regarding billing concerns)
POLICE DEPARTMENT — 919-732-9381
This is a non-emergency number.
COMMUNITY POLICING CENTER — 919-732-2441
Located in the Fairview community
MOTOR POOL — 919-732-6704
WATER PLANT — 919-732-3621
WASTEWATER PLANT — 919-732-2681
Your Input Is Wanted — Please send us an e-mail to let us know how we can improve this Web site to better meet your needs. Thank you for your input.
Last Updated:
October 27, 2008